Measurable Goals For Performance Management
Posted on March 12, 2008 - Filed Under Business | Leave a Comment
In a recent email to me, mezhermnt subscriber Corina from Hong Kong asks:
“This will be the first year my company uses the SMART approach to do performance management. As a manager, I am supposed to set up measurable objectives for my subordinates. It’s not a problem for me to set up measurable objectives for my assistant managers as they have deadlines to meet. But when it comes to my secretary and the clerical staff, I am not sure how to set measurable goals for them as their duties are very routine and tedious. Could you give me some examples?”
Read More..>>The Engine Under The Hood Of Performance Measurement
Posted on January 10, 2008 - Filed Under Business | Leave a Comment
Donald Rumsfeld said, “…we don’t know what we don’t know.”
In a climate of increased competition and diminishing resources, organisations are seeking ways of creating a distinctive ‘edge’ over their competitors and identifying operational efficiencies. Organisations are adopting analytics to meet these needs.
So what does ‘analytics’ actually mean?
Despite centuries of use we all have our own interpretation or definition. Even the Roman Empire used analytics to understand their regional dominance. For example early analytics underpinned the first noted census in 443 BC which they then used as a decision making tool to understand the services required for the efficient running of their economy.
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